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Reservation Policy

Beach Break Resort reserves the rights to cancel any reservation due to fraudulent information placed on this web site or any extranet system.

All clients must produce a valid ID & credit card upon their arrival at check in.

Security has the right to remove unruly guests at their discretion without compensation. Guests will respect the No Smoking Policies of the country along with the Noise Violation rules of the hotel. The hotel is not responsible for inaccurate information, pricing or mechanical failure beyond its control in the operation of this web site.

All rates and fees are to be confirmed in writing in a email to the reservations department for the final approval of this bill.


Customer Care Centre:

The Refund Policy is:

* First night's stay is non refundable up to 7 days of check in date.
* No refunds are given within 7 days of your check in date.
* No refunds are given if a guest checks out early.

We are not responsible for lost or stolen items on our property. We recommend all guests to obtain the appropriate travel & medical insurance before departing form their country.

Front Desk Schedule:
Open daily, Monday to Sunday 6:00am to 10:00pm
In the event you need something outside these hours please call Security on our local phone system at #252
Check in: 2:00 pm & Check out is 12:00 noon. In the event you check out late there will be a $10 per hour charge for late check out.

Pool Towels/ Room Towels : Guests will be provided with one pool towel per guest. In the event you do not return the towel you will be charged $10 per towel upon departure on your room bill.In the event your towels are damaged or missing in your room the housekeeping department will inform you of the cost of replaceing the damaged or missing towls. These fees are from $5 to $20 a towel depending on size.

PLEASE DO NOT remove your make up or sunscreen on the white towels as this will result in stains we cannot remove and payment in full of the towels will be charged to your departing room bill.

Room Key: In the event you lose your room key $10 will be charged to your room bill upon your departure.

Safety Box: All of our rooms have a safety deposit box. The cost for this is $3 a day. In the event you lose your key there will be a charge of $85 will be charged to your room bill. We do not have copies of this key so please keep this key in a safe spot and do not take them to the beach. In the event you loose your key the security company must be contacted and we must arrange a emergency appointment to open box.
Internet Service: Wireless internet is available throughout the hotel and in the rooms. This is included in your stay.

ID & General Rules:

• Upon your arrival you will receive a waterproof bracelet to show our staff & security you are a guest of our hotel. In the event you break the bracelet please bring the broken bracelet to the front desk for a replacement.
•Outside guests must register and present their ID to the front desk. If a guest wants to use the resort facilities a $20 a day pass can be purchased at reception.
• The dress codes is casual but please respect the health of others and wear footwear in all public places along with shirts in the restaurant.
• We are a pet friendly hotel. If you have a pet here with us, please respect our leash law and pick up after your dog at all times.
• There is a $15 fee per day for your dog to stay with us in a pet friendly room. Small Breads only.!! Max of 1 per room. If your dog defecates on the grounds or in a room and you do not clean up after your dog. You will be asked to leave the hotel without compensation .Dogs are not to be left unattended in common areas.

DOGS ARE NOT PERMITTED : In the Restaurant area, Tied or placed on common furniture. Please respect the gardens, Do not leave your dog unattended.

• This is a non smoking environment under Costa Rican law. Please refrain from smoking in public areas and in your room. There is a $100 fine if you smoke in your room or are reported smoking around the room buildings.

• INCLUDED IN YOUR STAY IS: WIFI throughout, Parking & One beach towel per guest. Towels may be turned in to front desk for a clean towel.

Waves Bar & Grill

Kitchen Hours: 7:00 am to 9:30 pm

Breakfast: 7:00 am to 9:30 am. Served in Waves Bar & Grill. Depending on our season this will be served either buffet style or from the All Inclusive Menu.

Lunch: 12:00 pm to 2:00 pm. Served in Waves Bar & Grill. Depending on our season this will be served either buffet style or from the All Inclusive Menu.

Dinner: 6:00 pm to 9:00 pm. Served in Waves Bar & Grill. Depending on our season this will be served either buffet style or from the All Inclusive Menu.

Bar Schedule:

Beach Bar: 11:00am to 9.30pm
Upper Pool Bar: 11:00am to 5:00pm (Open Friday,Saturday & Sunday)